Jobs in Hewlett Packard (HP)

Role : Individual Contributor (Python Developer)
Lab : ESSN R&D – 3PAR
Experience : 4+ Yrs
Job Location : Bangalore

Job Description
Requirements: The ideal candidate will have successful track record of storage support tools development experience of 4 – 5Yrs in similar environments with good communication skills. This development engineer must be experienced and proficient in the following technical and programming disciplines:

· Python Scripting
· Django or any web framework architecture
· Database( Oracle/Mysql )
· SAN Files Systems
· Perl Scripting
· Linux/Unix

Experience in these additional areas is a plus, but not specifically required:
· C programming language
· Java programming language
· Javascript
· TCP/IP and LAN/WAN architectures
· Data Modeling
· BASH / PHP/Shell Scripting.

This development engineer will be responsible for:
· Architect, design, develop, test and debug the tools as per the requirements.
· Coordinating development activities with cross-functional groups working on adjacent projects and systems
· Deliver high-quality support tools that:
· Speed a support engineer’s time-to-productivity
· Deflect in-coming cases to customer self-help tools
· Successfully close cases via end-to-end automation
· Analyze crash dump files and auto-correlates them to known defects
· Deliver cases to support engineers wrapped in meaningful and useful troubleshooting information
· Speed case resolution and drives down cost-per-case through end-to-end automation
· Leverage in-coming automated support information to build value-add audits and reports

Projects expected during the first 12 months in this role would include but not be limited to:
Create automated scripts that start with system alerts, and result in automated collection of troubleshooting data that either fully resolves, or assists in the resolution of support cases
· Create tools for software/hardware deployment activities.
· Provide tools for proactive monitoring
· Automated OPTcase creation, customer transmission, and closure for administrative alarms and alerts that don’t require Support Center intervention
· Create a Crash Dump analysis tool that connects crash signature to known defects without Engineering intervention

Qualifications

Education: BE /BTECH/or Masters Degree is an advantage, but a demonstrable track record of success in similar roles is more important than specific education credentials.

EXPERIENCE 4-5Yrs

This position will support HP’s global Systems Integrator (SI) partners reporting to HP’s Enterprise Group global alliances organization. We want to create strategic value-add for our partners and enable them to adopt HP technologies in their go to market solutions.
Description

In this job role, the candidate engage with the assigned global SI partner(s) to
a) Develop and implement the technical enablement and certification plan on HP Storage products
b) Support complex solution deals involving HP Storage products
c) Understand the storage solutions and services offered by the SI partner(s) and map them with the appropriate HP Storage portfolio
d) Architect solutions to position HP Storage portfolio with the partner(s) as part of the joint solution development exercise
e) Position competitive technical advantages of HP Storage

The candidate will be responsible for creating and maintaining key technical leads from the partner organization .The candidate will also be the primary local point of interaction for the partner(s) in global deal pursuits which involve HP storage solutions and coordinate with HP teams in different countries on technical solution development and presentation.
The candidate should be able to:
· Provide presales technical support to partners on global deal pursuits and help shape deals by cross-selling and/or up-selling on HP Storage technology.
· Communicate and articulate the details of the technical architecture for a proposed customer solution.
· Be well-versed in competitive technologies and be able to articulate the HP value proposition of HP Storage to the partner(s).
· Go deep in HP storage portfolio to help shape joint go-to-market opportunities and drive execution of key initiatives or program per partner that has identifiable revenue.
· Collaborate with the HP worldwide and regional teams to conduct knowledge transfer and enablement events for the partners and drive partner attendance to these events.
· Encourage partner resources to become HP Certified Professionals.
· Understands the roles and effectively engages other teams and resources within HP and partner(s).

Qualifications

Education and Experience Required:
· Technical University or Bachelor’s degree
· At least 8 – 12 years experience in technical consultative selling and solution architecting
· Excellent verbal and written skills.
· Industry certifications in storage (e.g. EMC, HDS, HP Storage, etc) preferred

Knowledge and Skills Required:

· Demonstrates a broad knowledge of HP’s technology & solutions, with deep expertise in HP Storage portfolio and related technologies
· Knowledgeable in competitive solutions knowledge.
· Links HP solutions with business needs to create business value for partner and customers.
· Applies broad understanding of technical innovations & trends to solving customer business problems
· Demonstrated ability to work as the lead for large complex projects at a regional or global level
· Has a high level understanding of the HP product roadmaps for multiple BU’s, and deep knowledge in HP Storage.
· Has demonstrated extensive hands-on level skills with a broad range of the technology
· Creates solutions that creatively address customer value chain and business requirements
· Persuasively communicates the value of the solution in terms of financial return and impact on customer business goals
· Appropriately tailors communications to varying levels of partner management
· Extensive level of industry acumen; keeps current with trends and able to converse with client on issues and challenges
· Demonstrates strong communications skills with executive managers, as well as some C-level executives
· Leverages strong understanding of the competition – both positioning strategy and technology – to create competitive advantage for HP
· Establishes thought leadership in technical specialty area with customers

Critical Competencies to Drive Business Results:

Deal Prospecting and Shaping In alignment with account and alliance teams, searches for opportunities within the partner and shapes the partner’s solution vision

Technical Qualification
Applies technical/solution knowledge to qualify opportunities and identify requirements

Solution Design Develops solutions that meet customer requirements, ensure seamless deployment, and advance the sale

Knowledge Transfer Leverages technical sales experience and information resources to educate sales teams, peers, and customers

Account Planning Support Supports the development of account plans that articulate the strategies essential for focusing sales activities, forecasting accurately, and communicating sales progress

HP Businesses & Offers Represents HP knowledgeably, based on a solid understanding of HP’s business direction, offers, and capabilities

Sales Effectiveness Fundamentals Tools & Resources Utilization, Businesses & Offers, Competitive Positioning, Organizational Collaboration

Manager Quality II b-1056224

Description
PPS CSS is accountable for the development and delivery of support for HP consumer and commercial products and for the strategic development of product quality programs. Within this organization, the Global Reporting team provides delivery of key performance indicators, and related scorecards, across all CSS. This team provides (1) regular reports of customer, operational, financial and product quality metrics to all regions, BUs, support channels and teams within PPS; (2) leadership in identifying the reporting and metric needs of the business and (3) input to the analytics and reporting strategies of IT tools and applications.

The manager of the Global Reporting team will be responsible for leading a team of reporting analysts completing these tasks. This manager will be accountable for leading a team of approximately 15 analysts in providing over 200 reports a month, within SLAs agreed upon with CSS regions and teams. The manager will be responsible for ensuring accurate and timely delivery of all reports, training on tools and applications for employees, and for work load balancing.

Key deliverables:
Approximately 200 scorecards/reports per month related to PPS CSS customer metrics, operational metrics, financial and product quality metrics.
Presentations, graphs and charts for PPS CSS senior management.
Simple tools and application development for easy slicing of data.
Contribution to regional staff discussion on reporting and analytics needs and formats.
Input for analytics and reporting needs for PPS CSS IT POR programs.
Maintain high levels of Timeliness and Accuracy in report deliverables.
Interact with a variety of stakeholders geographically located.
Team management skills around maintaining focus, motivating the team and overall development through regular 1:1s.

Qualifications
Bachelor’s degree in computing sciences, business intelligence or related field
10+ years’ experience in managing large cross-organizational projects or programs
3-5 years managing people in contact center or reporting-type functions
Familiarity with following tools: Excel, PowerPoint, Access, Hyperion, SharePoint, BOSS, Viewport, SAP BW, ProClarity

Role : Solution Centre engineer – SWD

Job Description:

· Provide Level 1 remote reactive support on the following hp Storage products via phone, email, remote access.
− ESL/ MSL Tape Libraries
− EVA storage
− XP Storage
− MA/RA storage arrays
− VA Storage arrays
− MSA storage arrays

· Support also covers SAN infrastructure

Job Description
Technology Consultant III – 1033675

Description
· Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design. Occasionally responsible for providing a detailed technical design for enterprise solutions. Understands a broad spectrum of HP technology in order to provide part or all of a detailed technical design which meets customer requirements.
· Often leads small to medium technical projects. Works with and under the direction of the Project/Technical Manager and with customer nominated representatives. Liaises with Solutions Architect as appropriate.
· Provides technical support and input on the application of technology to a defined business segment. Provides advice on solution and integration opportunities to defined segments.
· Provides technical leadership on specific integration activities that are part of an engagement.
· Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment.
· Communicates across client community, and is viewed as adding value. Demonstrates execution of the HP strategy.
· Contributes to knowledge tools and communities, and ensures project learning’s are documented and shared. Role models Focuses on single customer. Solves diverse and complex. May lead a project team.

Qualifications

Education and Experience Required:
5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).

Knowledge and Skills Required:
· Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise. Has led small team in delivery of a specific deliverable.
· Has mastered at least one technical discipline with strong knowledge in at least three major technology areas. Possesses advanced level of business, technical, or functional knowledge.
· Has ability to perform/drive resolution of problems on combinations and interactions of products. Ability to apply technology and consulting to solve a client business problem.
· Able to communicate and present complex issues with assurance and confidence. Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing.
· Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
· Owns and produces customer documentation. Ability to translate technical details into concise and easy to understand written form. Ability to write relevant components of a proposal document (e.g. answer specific RFP questions). Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals.
· Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package.
· Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.